Cancelling an Order

Cancellations of your cake

If you have to cancel your order we reserve the right to retain the deposit (£20 on celebration cakes, £100 on wedding cakes).

Celebration cakes – If you cancel your order less than 7 days before the event then we reserve the right to seek 100% or the order value.
Wedding cakes – Balance is due 6 weeks before your event, if you cancel your order after this time then we reserve the right to retain the full amount.

Cancellations must be made either by email or through my facebook message service.

If you postpone your event I will do my very best to transfer your order providing the date is suitable with myself, otherwise it shall be treated as a cancellation.

We remain the right to cancel the booking in very unusual circumstances beyond my control, such as fire, illness or a death in the family. Any money paid will be refunded.

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